Terms and Conditions

Changes to Terms and Conditions

Effective Date: 12.10.2025

Welcome to huda.ke, the official website of Huda Hardware and Electricals Limited, a trusted electricals company in Kenya. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

Huda Hardware and Electricals Limited provides information about our products and services through this website. The content is for general informational purposes and may be updated without prior notice.

2. Use of Website

You may use this website for lawful purposes only.
You may not use this website to post or transmit any harmful, unlawful, or offensive content.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information

We strive to ensure all product descriptions, prices, and images are accurate.
However, we do not guarantee that all information is complete, accurate, or current.
Prices and availability of products are subject to change without notice.

4. Ordering and Payment

Orders can be placed online, via phone, or in-store.
Payment must be made in full at the time of purchase unless otherwise agreed.
We accept payments through bank transfer, mobile money (MPESA), or other approved methods.

5. Delivery and Shipping

Delivery timelines are estimates and may vary due to stock availability or location.
Huda Hardware and Electricals Limited is not responsible for delays caused by third-party delivery services.
Risk of loss or damage to products passes to the customer upon delivery.

6. Returns and Refunds

Products may be returned only if they are defective or damaged upon delivery.
Customers must notify us within [insert number of days, e.g., 7 days] of receipt.
Refunds or exchanges are processed at our discretion and according to our return policy.

7. Intellectual Property

All content on huda.ke, including images, text, graphics, and logos, is the property of Huda Hardware and Electricals Limited.
You may not reproduce, distribute, or use any content from this website without our written permission.

8. Limitation of Liability

Huda Hardware and Electricals Limited shall not be liable for any direct, indirect, or consequential damages arising from the use of this website or purchase of products.
We do not guarantee that the website is free from errors, viruses, or interruptions.

9. Privacy

We collect and use personal information in accordance with our Privacy Policy.
By using this website, you consent to the collection and use of your information as described.

10. Governing Law

These terms and conditions are governed by the laws of Kenya.
Any disputes arising from the use of this website or our products will be subject to the jurisdiction of Kenyan courts.