Privacy Policy

Effective Date: November 2025

Huda Hardware and Electricals Limited (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share when you visit our website huda.ke, contact us, or interact with our products and services online or offline.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site or providing personal information.

1. Information We Collect

We may collect personal and non-personal information in several ways, including:

a) Personal Information
When you contact us through forms on our website, email, or phone, we may collect details such as your:

• Name
• Email address
• Phone number
• Physical or delivery address
• Business name (if applicable)

b) Non-Personal Information
When you visit huda.ke, we automatically collect non-identifying information such as:

• Browser type
• Device information
• IP address
• Pages visited and duration of stay
• Referring website

This information helps us improve your browsing experience and enhance our website’s performance.

2. How We Use Your Information

Huda Hardware and Electricals Limited uses your information to:

• Respond to your inquiries and provide customer support.
• Process orders, deliveries, or quotations.
• Send updates about new products, promotions, or offers (only when you opt in).
• Improve our website’s functionality and service quality.
• Ensure compliance with legal and regulatory requirements.

We do not sell, rent, or lease your personal information to any third parties.

3. Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or loss.

Our website uses secure servers and data encryption where applicable to ensure your personal details remain confidential. While we strive to maintain a secure environment, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your user experience. Cookies allow us to:

• Remember your preferences and improve navigation.
• Understand how visitors use our site.
• Provide personalized product suggestions.

You can disable cookies in your browser settings; however, some features of the site may not function properly if you do so.

5. Sharing of Information

We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business (e.g., logistics, payment processing) under confidentiality agreements.
• Legal Obligations: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you.
• Correct or update inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent for marketing communications at any time.

If you wish to exercise any of these rights, please reach out to us using the contact details provided below.

7. External Links

Our website may contain links to other websites or social media platforms. Please note that we are not responsible for the privacy practices of these third-party sites. For example, you can visit our Instagram page to view updates and new product highlights, but we encourage you to review their privacy policies before interacting on those platforms.

8. Contacting Us

If you have any questions about this Privacy Policy, data handling, or wish to update your information, please contact us via:

Phone: 0799 505505
Email: hello@huda.ke
Contact Form: Visit our Contact Page for inquiries and feedback.

We will respond to your request as soon as possible and take all necessary steps to address your concerns.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on huda.ke with the updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

10. Consent

By using our website, services, or communicating with us, you consent to the collection and use of your personal data as outlined in this Privacy Policy.